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Finish dinner 30+ minutes before showtime. Most restaurants offer pre-theater menus.
Highly recommended, especially for evening performances. Book ahead to avoid disappointment.
Most listed restaurants are within 5-10 minutes walk. Factor in extra time during busy hours.
Based on 970 Google reviews
There’s not a bad seat in the house. This was my view from the very last row of the balcony. Went to see Purpose and it didn’t disappoint. Only thing I suggest is that you will need to use the restroom and get food and drinks before it starts. The concession, bar, and restrooms are all in the same place and getting to them created a huge bottle in the lobby.
I saw "Purpose" at the Hayes Theater and really enjoyed the experience. The cocktails were good and staff were polite and respectful. I could see everything from my seat near the rear of the theater in the orchestra section, row P. Highly recommend!
It's an iconic Broadway house, yet this one feels more intimate than others. Perhaps the smaller lobby or the feeling of closeness to the stage one has from the orchestra seats. My recent visit was made memorable by the great hospitality of staff. All were very pleasant. The interior decor is beautiful. The Helen Hayes theater has a facade that's more restrained than those surrounding it. When you arrive, pay attention to how the lines form. This venue is in close proximity to others. Enjoy your visit.
Just watched the play Purpose at the Hayes. The theatre is cozy, even the last row in orchestra has good view. However the right and left most seats might be partial view depending on the stage setting. All the staff are really nice. Purpose is a fantastic play.
Hayes Theater is charming and can hold the perfect-sized audience to enjoy Purpose. The play was amazing, actors were on point and well deserved Tony awards
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Common questions about visiting
Check the Events tab on this page for all upcoming performances at Helen Hayes Theatre. You can filter by genre and date to find shows that interest you.
Visit the "Getting There" section for directions, parking information, and public transit options for Helen Hayes Theatre. We also include nearby restaurant recommendations for a complete night out.
Most performing arts venues offer accessible seating and accommodations. Contact Helen Hayes Theatre directly for specific accessibility information, including wheelchair access, hearing assistance, and service animal policies.
Review the venue details section for important information including capacity, seating layout, and house rules. Arriving 15-30 minutes early is recommended, especially for popular performances.
We recommend arriving at least 30-45 minutes before the performance start time to allow for parking, security screening, and finding your seats. Some venues may have stricter arrival policies for late seating.
Photography and video recording are typically not permitted during performances out of respect for the artists and other patrons. Please check with the specific venue for their policy.
Ticket sales are generally final. If an event is cancelled by the organizer, you will typically be eligible for a full refund. Refunds for postponed events depend on the organizer's policy. Contact our support team if you have questions about a specific order.
Many venues have bag size restrictions for security purposes. Small bags and clutches are usually permitted, but large backpacks and bags may need to be checked or may not be allowed. Check the venue's website for their specific policy before attending.
Helen Hayes Theatre is committed to accessible services
Wheelchair-accessible seating is available throughout the venue. Please contact the box office when purchasing tickets to ensure appropriate accommodations.
Assistive listening devices are available for patrons who are hard of hearing. Please inquire at the venue or when purchasing tickets.
Service animals are welcome at all performances. Please notify staff upon arrival.
For specific accessibility questions, please contact the venue directly or reach out to our support team.